Ask Bouncey!
Bounce Energy's FAQ & Knowledge CenterRewards Program
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How do I redeem my rewards?
Many of the rewards you earn through this program will automatically be applied to your account once you've hi...
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What does Platinum Status mean?
You will reach Platinum Status by paying your bill on-time for 30 consecutive months. You'll receive a 3% disc...
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Do I get a free month of electricity after 24 consecutive months of on...
Yes, your free month of electricity is based on the average of your previous 24 bills, capped at $100 after yo...
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What is my reward for 6 months of on-time payments
For paying your bill on-time for 6 consecutive months, you will receive your choice of 2 movie tickets or a $5...
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What is my reward for 12 months of on-time payments?
For paying your bill on-time for 12 consecutive months, you will receive your choice of $50 in bill credits or...
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What is my reward for 24 months of on-time payments?
After paying your bill on-time for 24 consecutive months, you'll receive a FREE month of electricity. Free ...
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What is my reward for 18 months of on-time payments?
When you pay your bill on-time for 18 consecutive months, you will receive your choice between companion airfa...
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What is my reward for 30 months of on-time payments?
When you pay your bill on-time for 30 consecutive months, you'll automatically be granted Platinum status wher...
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How do I redeem my free companion airfare ticket?
Fly a friend on Bounce Energy. Bring a companion on any one domestic roundtrip trip for FREE! Your gift card h...
