Ask Bouncey!
Bounce Energy's FAQ & Knowledge CenterUnderstanding Your Bounce Energy Bill
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How much is Bounce Energy's base charge?
Bounce Energy does NOT charge a base fee for most of our plans when your usage is more than 1,000 kWh in a bil...
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How much will I be charged if I end my contract early?
Early Termination Fees vary by plan length. Below are the Bounce Energy term lengths for residential plans and...
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What is an Early Termination Fee?
When you enter into a contract plan, Bounce Energy purchases your power in advance for the length of your cont...
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How long is a billing cycle?
A billing cycle begins and ends on the regular meter reading dates of the Transmission and Distribution Servic...
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What is the Electricity Facts Label (EFL)?
The Electricity Facts Label is part of your Terms of Service Agreement and provides you with pricing, contract...
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What is the Previous Metered Usage?
This means that you received a new meter during the middle of your billing cycle. Your previous meter reading ...
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What is the previous meter read?
The number read on the meter on the previous date the meter was read.
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What is the current meter read?
The number read on the meter on the date the meter was read.
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What is the PUC Assessment Fee?
This is a fee by the State of Texas that is passed through to customers that is assessed on all retail electri...
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What is the Miscellaneous Gross Receipts Tax?
A fee assessed to recover the miscellaneous gross receipts tax imposed on retail electricity providers operati...
